{"id":6242,"date":"2024-01-18T14:24:57","date_gmt":"2024-01-18T13:24:57","guid":{"rendered":"https:\/\/mandevillashop.com\/envoyer-retourner\/"},"modified":"2026-02-28T20:34:12","modified_gmt":"2026-02-28T19:34:12","slug":"envoyer-retourner","status":"publish","type":"page","link":"https:\/\/mandevillashop.com\/fr\/envoyer-retourner\/","title":{"rendered":"Envoyer &#038; retourner"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6242\" class=\"elementor elementor-6242 elementor-25\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b7d9aa e-flex e-con-boxed e-con e-parent\" data-id=\"7b7d9aa\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0768f24 e-flex e-con-boxed e-con e-child\" data-id=\"0768f24\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6260cc6 elementor-widget elementor-widget-heading\" data-id=\"6260cc6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Envoyer &amp; retourner<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c84e2d8 elementor-widget elementor-widget-text-editor\" data-id=\"3c84e2d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"2620\" data-end=\"2637\"><strong data-start=\"2624\" data-end=\"2637\">Livraison<\/strong><\/h3><p data-start=\"2639\" data-end=\"2824\">Chez <strong data-start=\"2644\" data-end=\"2662\">Mandevillashop<\/strong>, nous veillons \u00e0 ce que vos Mandevilla arrivent dans les meilleures conditions. Voici toutes les informations concernant la livraison, les frais et les d\u00e9lais.<\/p><p data-start=\"2826\" data-end=\"3007\">Nous envoyons les colis <strong data-start=\"2850\" data-end=\"2874\">du lundi au vendredi<\/strong>, g\u00e9n\u00e9ralement dans l\u2019apr\u00e8s-midi.<br data-start=\"2907\" data-end=\"2910\" \/>Les commandes pass\u00e9es <strong data-start=\"2932\" data-end=\"2947\">avant 12h00<\/strong> seront exp\u00e9di\u00e9es le jour m\u00eame dans la mesure du possible.<\/p><ul data-start=\"3009\" data-end=\"3489\"><li data-start=\"3009\" data-end=\"3111\"><p data-start=\"3011\" data-end=\"3111\">Une fois votre colis scann\u00e9 par le transporteur, vous recevrez un <strong data-start=\"3077\" data-end=\"3108\">email avec un lien de suivi<\/strong>.<\/p><\/li><li data-start=\"3112\" data-end=\"3261\"><p data-start=\"3114\" data-end=\"3261\">Les commandes peuvent \u00eatre r\u00e9parties en plusieurs colis selon la taille ou le poids. Les frais suppl\u00e9mentaires sont pris en charge par nos soins.<\/p><\/li><li data-start=\"3262\" data-end=\"3489\"><p data-start=\"3264\" data-end=\"3489\">Pour les livraisons internationales avec des d\u00e9lais plus longs, nous pouvons d\u00e9cider de ne pas exp\u00e9dier le vendredi mais le lundi, afin d\u2019\u00e9viter que les plantes restent trop longtemps en transit et de garantir leur qualit\u00e9.<\/p><\/li><\/ul><p data-start=\"3491\" data-end=\"3697\"><strong data-start=\"3491\" data-end=\"3505\">Remarque :<\/strong> Les d\u00e9lais de livraison indiqu\u00e9s sont des <strong data-start=\"3548\" data-end=\"3581\">moyennes et non des garanties<\/strong>. Des retards peuvent survenir en raison d\u2019une forte demande, de conditions m\u00e9t\u00e9orologiques ou autres circonstances.<\/p><h3 data-start=\"3704\" data-end=\"3740\"><strong data-start=\"3708\" data-end=\"3740\"><br \/>Frais de livraison et d\u00e9lais<\/strong><\/h3><div class=\"TyagGW_tableContainer\"><div class=\"group TyagGW_tableWrapper flex flex-col-reverse w-fit\" tabindex=\"-1\"><table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"3742\" data-end=\"4113\"><thead data-start=\"3742\" data-end=\"3820\"><tr data-start=\"3742\" data-end=\"3820\"><th class=\"\" data-start=\"3742\" data-end=\"3749\" data-col-size=\"sm\">Pays<\/th><th class=\"\" data-start=\"3749\" data-end=\"3770\" data-col-size=\"sm\">Frais de livraison<\/th><th class=\"\" data-start=\"3770\" data-end=\"3804\" data-col-size=\"sm\">D\u00e9lais moyens (jours ouvrables)<\/th><th class=\"\" data-start=\"3804\" data-end=\"3820\" data-col-size=\"sm\">Transporteur<\/th><\/tr><\/thead><tbody data-start=\"3897\" data-end=\"4113\"><tr data-start=\"3897\" data-end=\"3934\"><td data-start=\"3897\" data-end=\"3908\" data-col-size=\"sm\">Pays-Bas<\/td><td data-col-size=\"sm\" data-start=\"3908\" data-end=\"3916\">\u20ac6,95<\/td><td data-col-size=\"sm\" data-start=\"3916\" data-end=\"3924\">1 \u2013 2<\/td><td data-col-size=\"sm\" data-start=\"3924\" data-end=\"3934\">PostNL<\/td><\/tr><tr data-start=\"3935\" data-end=\"3972\"><td data-start=\"3935\" data-end=\"3946\" data-col-size=\"sm\">Belgique<\/td><td data-col-size=\"sm\" data-start=\"3946\" data-end=\"3954\">\u20ac6,95<\/td><td data-col-size=\"sm\" data-start=\"3954\" data-end=\"3962\">1 \u2013 2<\/td><td data-col-size=\"sm\" data-start=\"3962\" data-end=\"3972\">PostNL<\/td><\/tr><tr data-start=\"3973\" data-end=\"4008\"><td data-start=\"3973\" data-end=\"3985\" data-col-size=\"sm\">Allemagne<\/td><td data-col-size=\"sm\" data-start=\"3985\" data-end=\"3993\">\u20ac6,95<\/td><td data-col-size=\"sm\" data-start=\"3993\" data-end=\"4001\">2 \u2013 3<\/td><td data-col-size=\"sm\" data-start=\"4001\" data-end=\"4008\">DPD<\/td><\/tr><tr data-start=\"4009\" data-end=\"4045\"><td data-start=\"4009\" data-end=\"4022\" data-col-size=\"sm\">Luxembourg<\/td><td data-col-size=\"sm\" data-start=\"4022\" data-end=\"4030\">\u20ac8,95<\/td><td data-col-size=\"sm\" data-start=\"4030\" data-end=\"4038\">2 \u2013 4<\/td><td data-col-size=\"sm\" data-start=\"4038\" data-end=\"4045\">DPD<\/td><\/tr><tr data-start=\"4046\" data-end=\"4078\"><td data-start=\"4046\" data-end=\"4055\" data-col-size=\"sm\">France<\/td><td data-col-size=\"sm\" data-start=\"4055\" data-end=\"4063\">\u20ac8,95<\/td><td data-col-size=\"sm\" data-start=\"4063\" data-end=\"4071\">2 \u2013 4<\/td><td data-col-size=\"sm\" data-start=\"4071\" data-end=\"4078\">DPD<\/td><\/tr><tr data-start=\"4079\" data-end=\"4113\"><td data-start=\"4079\" data-end=\"4090\" data-col-size=\"sm\">Autriche<\/td><td data-col-size=\"sm\" data-start=\"4090\" data-end=\"4098\">\u20ac8,95<\/td><td data-col-size=\"sm\" data-start=\"4098\" data-end=\"4106\">2 \u2013 5<\/td><td data-col-size=\"sm\" data-start=\"4106\" data-end=\"4113\">DPD<\/td><\/tr><\/tbody><\/table><\/div><\/div><blockquote data-start=\"4115\" data-end=\"4188\"><p data-start=\"4117\" data-end=\"4188\"><strong data-start=\"4117\" data-end=\"4139\">Livraison gratuite<\/strong> pour toutes les commandes sup\u00e9rieures \u00e0 <strong data-start=\"4180\" data-end=\"4187\">\u20ac89<\/strong>.<br \/><br \/><\/p><h3 data-start=\"4195\" data-end=\"4210\"><strong data-start=\"4199\" data-end=\"4210\">Retours<\/strong><\/h3><p data-start=\"4212\" data-end=\"4460\">Nous souhaitons que vous soyez enti\u00e8rement satisfait de vos plantes. Pour garantir la qualit\u00e9, nous cherchons \u00e0 <strong data-start=\"4324\" data-end=\"4366\">\u00e9viter les retours autant que possible<\/strong>. Une plante retourn\u00e9e ne peut plus \u00eatre garantie et ne sera pas renvoy\u00e9e \u00e0 un autre client.<\/p><p data-start=\"4462\" data-end=\"4498\"><strong data-start=\"4462\" data-end=\"4496\">Si vous n\u2019\u00eates pas satisfait :<\/strong><\/p><ul data-start=\"4499\" data-end=\"4721\"><li data-start=\"4499\" data-end=\"4556\"><p data-start=\"4501\" data-end=\"4556\">Contactez-nous d\u2019abord \u00e0 <strong data-start=\"4526\" data-end=\"4553\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4528\" data-end=\"4551\">info@mandevillashop.com<\/a><\/strong>.<\/p><\/li><li data-start=\"4557\" data-end=\"4624\"><p data-start=\"4559\" data-end=\"4624\">Expliquez le probl\u00e8me, et nous trouverons une solution adapt\u00e9e.<\/p><\/li><li data-start=\"4625\" data-end=\"4721\"><p data-start=\"4627\" data-end=\"4721\">Ainsi, un retour est souvent inutile, et vous pourrez profiter rapidement de votre Mandevilla.<\/p><\/li><\/ul><p data-start=\"4723\" data-end=\"4759\"><strong data-start=\"4723\" data-end=\"4757\">Quand retourner est possible :<\/strong><\/p><ul data-start=\"4760\" data-end=\"4994\"><li data-start=\"4760\" data-end=\"4831\"><p data-start=\"4762\" data-end=\"4831\">Si un probl\u00e8me survient et qu\u2019aucune solution ne peut \u00eatre trouv\u00e9e.<\/p><\/li><li data-start=\"4832\" data-end=\"4949\"><p data-start=\"4834\" data-end=\"4949\">Les plantes doivent \u00eatre retourn\u00e9es <strong data-start=\"4870\" data-end=\"4911\">dans les 7 jours suivant la r\u00e9ception<\/strong>, dans leur <strong data-start=\"4923\" data-end=\"4946\">emballage d\u2019origine<\/strong>.<\/p><\/li><li data-start=\"4950\" data-end=\"4994\"><p data-start=\"4952\" data-end=\"4994\">Les frais de retour sont \u00e0 votre charge.<\/p><\/li><\/ul><p data-start=\"4996\" data-end=\"5088\">Le remboursement sera effectu\u00e9 sous <strong data-start=\"5032\" data-end=\"5053\">7 jours ouvrables<\/strong> apr\u00e8s r\u00e9ception du colis retourn\u00e9.<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Envoyer &amp; retourner Livraison Chez Mandevillashop, nous veillons \u00e0 ce que vos Mandevilla arrivent dans les meilleures conditions. Voici toutes les informations concernant la livraison, les frais et les d\u00e9lais. 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